Noun

[ma·nuhjd sur·vuhs pruh·vai·dr]

A managed service provider (MSP) is an outsourced entity that delivers services through active administration on-premise for customers, through a data center, or through a third-party center. The term originally only applied to device-centric services and infrastructure, but presently also applies to any ongoing management and support.

Example: Managed service providers are a popular choice for B2B SaaS companies that do not presently have the infrastructure to provide internal administration support to customers.

Noun

[mar-ket-ing duh-vell-up-mint fun-dz]

Marketing development funds (MDFs) are resources (most often monetary, sometimes knowledge-based) that a business grants to its channel partners to aid in their sales and marketing efforts.

Marketing development funds can be used by marketers to fund a range of initiatives, but some of the most popular include brand awareness, covering the cost of sales lead list rentals, or supporting efforts like webinars and lunch-and-learns.

Marketing development funds may be distributed only to top-performing partners, or a company may employ a proposal system where all partners can apply for funding. Funds are usually given within an agreement wherein partners must be able to report on their use and ROI, which can help build a case for future or continued MDF investment.

Example: The marketing team at Lotus applied for MDF dollars from their vendor to pay for a series of radio ads. The funding led to a marked increase in brand awareness, so they decided to apply for the funding again next quarter.  

Noun

[maar·kuh·tuhng paart·nr]

A marketing partner, also sometimes known as an affiliate partner, is someone who drives traffic to your properties through tracked links, and earns a cut of your profits when that traffic converts. They are able to expand the reach of your brand by promoting to their respective niche audiences.

Example: If a CRM integrates with a video marketing platform, then that CRM would be a great candidate for a marketing partner for the video platform.

Noun

[mar-ket-ing kwaa·luh·fide leed]

A marketing qualified lead (MQL) is a potential customer that was brought in through marketing efforts and satisfies the requirements to be passed on to the sales team. MQLs can be used by marketing teams to assess the quality and quantity of leads they generate. They can be an important key performance indicator (KPI) for marketing teams to track.

Example: An obvious benefit of marketing promotion of a partner programs is their ability to bring in marketing qualified leads.

Noun

[muhnth-lee noo pahrt-ner-ships]

‍Monthly new partnerships are an important metric that is used to track how many new partners join your program on a monthly basis. A steady number of monthly new partnerships will indicate a successful and scalable partnerships program.

Example: In order to increase the monthly new partnerships, Rajit, the partner manager at a document-signing SaaS company decided to do some outbound partner recruitment to find ideal partners.

Noun
‍
[muhnth·lee saylz vahl·you·m]

Monthly sales volume is an essential SaaS sales metric that measures partner-sourced revenue that's generated on a monthly basis. Monthly sales volume is calculated by adding up the total sales in a month. Average monthly sales volume is calculated by diving the total sales per year by twelve to reflect the averaged amount. Monthly sales volume can show fluctuations over the year and be a key indicator of a healthy, growing SaaS business.

Example: One of the most important KPIs to track for a new SaaS company is monthly sales volume so investors and stakeholders can understand how much sales revenue they're making a month and approximate how much they will in future months.