Sales enablement
Noun
[saylz uh·nay·buhl·muhnt]
Sales enablement tools provide go-to-market teams with the high level strategy. tools and resources needed to effectively engage prospective customers and close deals to increase sales results.The goal of sales enablement is to increase sales by providing sales teams or partners with the education, training and strategy to sell a product through knowledge-based interactions.
Sales enablement differs from sales training because it is the strategic organization and implementation of resources (both technology and teams) to align on the common goal of increasing sales. Sales training is processes used to teach sales skills in order to close deals and is one part of the larger sales enablement strategy.
Example: Sales enablement helps align the technology and people within a company by providing them with the knowledge, resources and alignment to achieve sales growth.
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The Ultimate Guide to Partnerships for Ecosystems in 2023
Verb
[uhp·sel·luhng]
Upselling is the act of persuading a customer who is already making a purchase to switch their lower tier choice for a more premium option.
Upselling is a common sales tactic in both B2C and B2B marketing. Upselling is similar to cross-selling, which is when a salesperson persuades a customer to add additional complementary products to their purchase.
In B2B SaaS, this might be a longer subscription, or a more premium package that offers additional features or add-ons. In partnerships, your ecosystem partners can upsell or cross-sell your SaaS product to their existing customers as an effective marketing technique. Upselling is particularly effective when two SaaS companies partner together to offer a more inclusive service package of their complementary products.
Example: Ecosystem partners can up the value of each customer by employing upselling and cross-selling tactics.
Noun
[seg·muhnts]
Segmentation is a useful tool for categorizing partners within your partnership program. Segments are based on one or a combination of many tags. You can provide various segments with personalized attention in the form of specific engagement campaigns, educational resources, enablement events, or reward schemes.
Common ways to segment your partners include: By type of organization (e.g. universities, agencies, SaaS companies), job role (e.g. consultants, students, influencers), by loocation (e.g. North America, LatAm, and EMEA), by partnership tier (silver, gold, and platinum tiers — where higher sellers get a larger revenue cut).
Example: Using PartnerStack's platform, you can leverage the data around your existing partner base to create segments.
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